Did you know?
Did you know you can now opt out of Time-of-Use Pricing?
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
To switch from TOU to Tiered prices, you must notify us by submitting your request via our portal https://oebcustomerchoice.nscloud.io/app/smartMeterToolkit/smartMeterToolkit.jsp?ID=ORG67542
If you want to continue paying TOU prices, no action is required.
Considering a switch? Lear more. https://www.oeb.ca/consumer-information-and-protection/electricity-rates/choosing-your-electricity-price-plan
To report a power outage : 1-613-679-4093