6 In this section you will find the plan associate to your account.
a. Do not Pay if Pre-Authorized payment: Indicates that you are on a Pre-Authorized payment plan, which automatically debits the amount shown on your statement from your bank.
b. Budget Plan if Equal payments: Indicates that you have made arrangements to pay a fixed monthly amount based on your previous usage. This amount is subject to updates from time to time if there is any significant change in your energy usage pattern. If you have any questions or require more information about the Equal Billing Plan, please contact our customer service at (613) 679-4093 from 8a.m. to 5p.m., Monday through Friday or email us at firstname.lastname@example.org.